IT Support Services
Friendly, experienced support
IT Support Services – Giving your business peace of mind
Smart Solutions Group is one of the most established suppliers of IT Support in Peterborough. We provide round the clock support to our clients, enabling them to resolve any technical problems as and when they occur.
When you contact our IT Support team, you will be put through to a qualified engineer who will work with you and attempt to solve your problem on the initial call.
Our support is provided on a straight-to-third-line basis. This means you won’t be passed through tiers of unhelpful customer service operatives, and will be able to speak directly to the engineer managing your case.
However, in the unlikely event your engineer is unavailable, we maintain full documentation for your IT environment which enables alternative engineers to easily assist you with your case.
If your technical fault cannot be fixed remotely, we will send an engineer to site to resolve the issue. We also look to conduct quarterly analysis of your systems to maintain performance and optimisation.
IT Support in Peterborough
Smart Solutions Group takes pride in being an integral part of the local business community. If you are within the city limits, we offer discounted local IT Support in Peterborough.
For further information on our IT Support services, contact us on 03303 800 900 or email [email protected].
We also offer additional products and services, you can check them out here.
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