IT Support Services

Friendly, experienced IT support services in Peterborough

IT Support Services

Giving your business peace of mind

Smart Solutions Group is one of the most established suppliers of IT Support in Peterborough. We provide round the clock support to our clients, enabling them to resolve any technical problems as and when they occur.

When you contact our IT Support team, you will be put through to a qualified engineer who will work with you and attempt to solve your problem on the initial call.
Our support is provided on a straight-to-third-line basis. This means you won’t be passed through tiers of unhelpful customer service operatives, and will be able to speak directly to the engineer managing your case.
However, in the unlikely event your engineer is unavailable, we maintain full documentation for your IT environment which enables alternative engineers to easily assist you with your case.

If your technical fault cannot be fixed remotely, we will send an engineer to site to resolve the issue. We also look to conduct quarterly analysis of your systems to maintain performance and optimisation.


IT Support from Smart Solutions

Managed IT Services

We deliver ongoing support for your IT infrastructure, from maintaining networks and servers to implementing necessary software updates.

Disaster Recovery

We keep you prepared for any data loss events. We offer comprehensive backup solutions and recovery plans to ensure your business continuity.

Hardware and Software Procurement

We source, install, and maintain your hardware and software, always ensuring cost-effectiveness.

Help Desk Support

We're always here for you. Our dedicated team provides immediate assistance for all your tech queries and issues, remotely or on-site.

Cloud Services

From transitioning to the cloud to managing cloud-based applications, we support your business's every step towards digital transformation.

Network Services

Our team designs, installs, and maintains secure networks to keep your business connected and protected.

Cybersecurity Services

Protection from viruses & malware, ensuring the digital safety of your business, from security audits, to vulnerability assessments & more.

IT Consultancy

We offer expert advice to optimize your IT infrastructure and harness the power of technology to drive your business growth.

IT Training

We equip your staff with the necessary skills to navigate new technologies and software, enhancing your company's IT proficiency.

IT Support Services

Get a quote for your business today

The experts in IT Support services in Peterborough, get in touch today to see how we can help your business.